Important: By creating an account or using t10bet's services, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please reach out to us at support@t10bet.best.
📌 1. Introduction & Scope
This Privacy Policy applies to the t10bet platform and all its services — including the website, mobile app, and any services delivered through any channel. It describes how t10bet collects, uses, stores, and protects your personal information.
T10bet believes transparency is the best policy. That is why this Privacy Policy is written in plain, simple language so every member understands exactly what happens with their data.
Notice: This policy may be updated at any time. Any changes will be announced on the site, and significant updates will also be communicated by email. The date of the last update is always shown at the top of the page.
📥 2. What Information We Collect
T10bet only collects the information necessary to provide its services. We do not ask for anything beyond that.
Information Collected at Registration
- Identity Information: Full name, date of birth
- Contact Details: Mobile Number, Email Address
- Account Information: Username, Password (stored in encrypted form)
- Location Data: Country & City (for legal compliance purposes)
Information Collected Automatically While Using the Service
- Device Information: Device type, operating system, and browser version
- Network Information: IP address, internet connection type
- Usage Patterns: Pages visited, time spent, and actions taken
- Transaction History: Deposit, Withdrawal & Bet Details
Information Collected During the KYC Process
- National ID Details & Photo
- Selfie photo (for identity verification)
- Proof of residence (when required)
| Data Type |
Purpose |
Required? |
| Name & Date of Birth | Age Verification & KYC | Yes |
| Mobile Number | Account Verification & OTP | Yes |
| Email | Alerts & Recovery | Yes |
| NID Photo | KYC & Withdrawal | On First Withdrawal |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Data | Experience Improvement | Optional |
🎯 3. Why and How We Use Your Data
T10bet uses your information only for specific, clearly defined, and legitimate purposes. Below is a breakdown of each use case:
To Provide and Improve Our Services
- Account Creation & Management
- Processing deposits, withdrawals, and betting transactions
- Providing Customer Support
- Analyzing usage patterns to improve the site and app
For security and legal compliance
- Detecting and preventing fraud, money laundering, and other illegal activity
- To meet legal KYC and AML (Anti-Money Laundering) obligations
- Verifying your age
- Keeping Your Account Secure
For Communication & Marketing
- Sending essential account notifications (cannot be disabled)
- Promotional offers and updates — with your consent only
- Service Updates & New Feature Announcements
Please Note: To opt out of marketing emails, click "Unsubscribe" at the bottom of any email or contact support. Please note that essential account notifications (payment confirmations, security alerts) cannot be turned off.
🗄️ 4. Where Your Data Is Stored and How Long We Keep It
T10bet stores your data on secure cloud servers. All data is encrypted at rest — even if the servers were accessed, the data would remain unreadable.
Retention Period
- Account Information: For the duration of active account and 5 years after closure (for legal compliance)
- Transaction Records: 7 years (as required by financial regulations)
- KYC Documents: 5 Years After Verification
- Log Files (IP, Device): 1 Year
- Marketing Data: Deleted after consent is withdrawn
Data is not retained beyond what is legally required. Once the retention period expires, it is securely deleted.
🤝 5. Who We May Share Your Data With and Why
T10bet never sells your data. In certain situations, information may be shared — those circumstances are clearly outlined below:
Payment Processors
When making a payment via bKash, Nagad, Rocket, or bank transfer, the required information is shared with that payment platform. This is necessary to complete the transaction.
Law Enforcement Agencies
In cases of a court order or legal obligation, t10bet is required to provide information to the relevant authorities. This applies to all licensed platforms.
Technology Service Providers
We work with trusted technology partners for cloud storage, cybersecurity, and analytics. These partners have access only to limited data and operate under strict confidentiality agreements.
What we will never do: t10bet never sells or shares your data with advertising networks, data brokers, or other gaming companies.
🍪 6. Cookie & Tracking Policy
T10bet uses cookies to enhance your experience. Cookies are small text files stored in your browser.
What Cookies We Use
- Essential Cookies: Login sessions, security tokens — the site cannot function without these
- Performance Cookies: To track site loading speed and errors
- Functional Cookies: To remember your preferences (language, odds format)
- Analytics Cookies: To understand which features are used most — optional
Cookie Controls
All cookies except essential ones can be disabled from your browser settings, though some features may not work properly as a result. In the mobile app, cookie preferences can be managed from the app's Privacy menu.
💳 7. Special Protection for Payment Information
Financial information is the most sensitive kind of data, and t10bet takes that seriously. That's why payment information is protected by an additional layer of security.
- Card numbers or bank account numbers are not stored on t10bet's servers — they are processed directly by the payment gateway
- For bKash and Nagad transactions, only the mobile number and amount are stored
- Your payment history is visible in your profile — accessible only to you and authorized staff
- Suspicious transactions are automatically flagged and reviewed
🛡️
PCI DSS-Compliant Payment Processing
T10bet's payment system complies with the international PCI DSS (Payment Card Industry Data Security Standard). This ensures your financial information is protected to the highest security standard.
🪪 8. KYC Data Privacy
KYC documents (NID, selfie) are the most sensitive data we hold. They are stored in a separate encrypted system that general staff cannot access.
- KYC documents are used solely for identity verification
- After verification, original documents are moved to an encrypted archive
- Only authorized KYC team members can access this data
- KYC data is never shared except for legal reasons
- Securely deleted 5 years after account closure
Support: If you have trouble submitting your KYC or have questions about your KYC data, email us in Bengali at support@t10bet.best.
⚖️ 9. Your Information Rights
As a t10bet member, you have a number of rights regarding your personal data — and you can exercise them at any time.
Right to Access Your Data
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain circumstances, you can request that your data be deleted.
Right to Restrict Processing
You can request that your data be used only for specific, limited purposes.
Right to Data Portability
You can receive your data in a structured, portable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights, email us at support@t10bet.best. You may write in Bengali — we will respond within 3 business days. Due to legal obligations, certain data may not be erasable; in such cases, we will explain why.
👶 10. Minor Protection
T10bet strictly prohibits account registration by anyone under 18. Age is verified at the time of registration and confirmed through a national ID during the KYC process.
If we ever inadvertently collect data belonging to a minor, it will be deleted immediately and the associated account will be closed. If you are aware of a minor using t10bet, please contact us at support@t10bet.best.
🚨 11. What Happens in the Event of a Security Breach
While t10bet maintains the highest security standards, no digital system is 100% immune to risk. In the event of a security incident, t10bet will take the following steps:
- The scope and impact of the incident will be assessed immediately
- Affected members will be notified by email within 72 hours
- Clear guidance will be provided on what data was affected and what steps to take
- You will be advised on changing your password or taking any necessary steps to secure your account
- Relevant authorities will be notified as required by applicable law
Caution: t10bet will never ask for your password, OTP, or payment details via email or SMS. If you receive any such message, treat it as a phishing attempt and notify support immediately.